I abhor subscriptions for software but they are so lucrative everyone's doing it.īut taking the old licenses and registrations away is wrong. It's on my machine and they can't control me.

I know that's where their money is - but I use CS6 for a reason. Now, I have another new laptop, and all the download links for CS6 products are removed and are noplace to be found.Īlso, when I look at my account they gave me (assigned to me - I didn't ask for it) a FREE CLOUD ACCOUNT access with the opportunity to purchase the subscription. But the last time I logged in was last year (new laptop) and everything was fine.

I definitely registered both items and they used to display perfectly. I understand it SHOULD be in my account, but it is not. Is that the meaning of CS13? Thank you very much for your help. Should I use the earlier number first, then if that works, go on to enter the second? On another note, the list of products I am offered to select from does NOT include CS6, only CS6 extended. I do believe I upgraded from CS5 (I started with CS2 many years ago) but I have only two registration numbers. (Hardly surprising, I know.) Do I need to use the cleanup app even for aborted installations> If so, please give a link for it, as I cannot find it. I have tried several times, going back to delete all the files and directories before starting again, all with the same result. And when I try to install and then registerl, I get the message 'This is a valid registration number but there is no applicable product installed.* So I went ahead with installing a trial version, but then the registration code produces the same message. However, I do not see a registration number for CS6, only for CS13, whatever that means. I don't believe I need to uninstall it on my old computer as it was removed when I started my CC subscription.

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